By MikeM from Port Charlotte, FL on February 12, 2012
I bought this cable to connect my laptop to my 52" VIZIO TV I can't get a picture. I've tried with a 6ft HDMI cable and no problem. When I hook up my laptop to my 32" bedroom TV (Sanyo) no problems at all.
By Customer Service - Q&A on February 14, 2012
Answer:
Hi Mike,
To clarify, the 25-foot HDMI cable does not work with your 52" VIZIO but a six-foot HDMI does. However, the 25-footer does work on the 32" Sanyo. Typically, you'll run into situations where the longer the HDMI cable the higher the chance it might not work. In many cases, the HDMI chip set found in the TV or even your laptop may not be updated. You may have even purchased the VIZIO recently but there are no guarantees of the version of the chip set. The fact that the 25-foot HDMI cable worked with the Sanyo tells us it is more hardware related than cable. Although there is a chance that you have to tell the computer which output, the fact that it recognized the 6 footer indicates otherwise. See if you can get away with the shorter length, possibly the 20 footer or even 15 foot. We have a 30-day guarantee either way.
TL/MA
